- State certified providers for Non-Medical Transportation Services
- More than 25 years of Ohio Department of Developmentally Disabled transportation experience in Butler, Hamilton, Warren, Montgomery, Clinton, Clermont, Franklin, Fairfield and Preble Counties in Ohio
- 24/7 dispatchers and customer service with cutting edge technology GPS, custom scheduling software for timely and dependable service
- Superior, experienced drivers with training and continuing education programs
UTS is a state of the art company that cares about the people we serve. We also invest and are involved in the communities we serve. Universal Transportation Systems LLC dba UTS is an Ohio Limited Liability Company that is owned by Geoff Kuzio
We are highly regarded by the school districts, agencies, and corporations we serve in Southwest and Central Ohio. We provide services in nine counties including Butler, Hamilton, Warren, Clinton, Clermont, and Preble, Montgomery, Franklin, Ohio.
We have experience in all transportation system types, including adults and students with special needs, on-demand service for NET, PRS and workforce programs and transit systems, making UTS uniquely qualified to meets the needs of a diverse population.
We train each driver to the highest standards. Exceeding the requirements set by Ohio Pupil Transportation, the Ohio Revised and Administrative Code, as well as the Federal mandate for Drug & Alcohol programs. Any client can be rest assured that all drivers are screened, trained and monitored to meet these high standards.
Our company transports an average of 3,500 clients per day in over 250 Company owned vehicles. This service always maintains a high level of reliability, on-time performance, while exhibiting particular sensitivities to our clients’ physical and special needs. We are committed to an exemplary level of safety.
Our attention to maintenance is second to none! Our entire fleet is inspected daily. We feel the best policy is an intensive preventive maintenance effort to avoid problems before they develop.
Our Staff is Second to None
Our team of Drivers, Call Center Specialists, Schedulers, Dispatchers, Trainers and Office Staff are committed to delivering the highest level of safety, reliability, and customer service. Our dedicated HR and Training Center provides best in class training and certifications so our clients and their families can rest assured that they are in good hands. UTS believes in promoting from within and supports a culture of building career opportunities. The current President of UTS started as a driver!
Geoff Kuzio purchased Universal Transportation Systems in 2017 and is the acting Chief Executive Officer and owner. Prior to coming to UTS, Mr. Kuzio spent 20 years in executive roles with Fortune 500 companies, including PepsiCo and The Campbell Soup Company. He has held leadership roles in Sales, Finance, Marketing and Logistics. Mr. Kuzio graduated from Miami University and lives in Cincinnati, OH with his wife, Tessa and his 2 children.
Mike Cronin is a Certified Public Accountant with more than 25 years’ experience in both industry and public accounting. Throughout his career, Mr. Cronin has worked in Fortune 500 and large private companies as well as several entrepreneurial ventures. His background has primarily focused on the healthcare industry and his experience encompasses both finance and government affairs.
School Department Director
Wanda Price started at UTS in 1991 as a route driver, after a few years became the receptionist receiving the incoming calls and redirecting them to the UTS staff, drivers, and dispatchers. Wanda then became an assistant for the school department staff which lead her to her current position at UTS as the UTS school department manager.
Wanda really enjoys assisting the many school districts and parents with safe transportation for students. Over the years she has seen many successes in the lives of the students who have grown into productive positions in life as an adult. Wanda graduated from Badin High School and lives in Fairfield with her husband. Wanda is a proud mother of 3 children and 3 wonderful grandchildren.
Chris Hudak has been in the Information Technology industry for 27+ years, he started when he was 19 with the USAF connecting many program offices together with new computer networking technologies. Since then, Chris has worked for many technology companies throughout his career and has been able to use his knowledge to improve the quality and efficiency of corporate processes and workflow. Chris is passionate about technology and loves to help others use it to improve their lives.
Tyler McGee joined UTS in April of 2019 as the lead hiring manager. He has a bachelor’s of business administration from Wilmington College and has spent several years working in insurance as well as service industries. At UTS, Tyler enjoys helping employees reach their goals and start new journeys filled with growth and achievement. Outside of work, he enjoys spending quality time with his family and friends.
Diana has been with UTS for over 24 years in various positions and currently enjoys working with our team and Controller and Call Center Manager. With over 35 years of experience in accounting and management, Diana has worked for several companies with payroll services and accounting before starting at UTS. Presently, she strives to use her knowledge to help UTS to continue to be a successful transportation provider to the vast communities they serve.
Director of Operations
Brandon joined UTS in January 2022 as the Director of Strategy and Business Development. Brandon is a passionate leader with over 8 years of Operations Leadership experience, including 4 years with Amazon as an Operations Manager. Brandon graduated from Miami University with a degree in Finance and lives in Cincinnati, OH with his wife, Mishel and their dog, Otis.
Director of Maintenance
Jacob joined UTS in December 2022 as the Regional Fleet Manager. Jacob is a seasoned leader with over a decade of industry experience. Driven by passion and integrity, he takes pride in providing first class safety standards and maintenance services. As an innovative leader, he is continually striving to optimize his department’s standards and practices and evolve his managerial skillset.
Sr. Manager of Operations
Kyle joined UTS in July 2020 as the Lead Dispatcher, bringing with him over 15 years of transportation industry expertise. His focus on logistics efficiency, technology, and team leadership has notably enhanced UTS’s operational effectiveness. Kyle takes great pride in UTS’s role in supporting disabled and disadvantaged individuals, ensuring they receive reliable and compassionate service. This commitment not only reflects UTS’s core values but also deepens Kyle’s personal fulfillment in his work.
Call Center Manager
BobbieJo joined UTS In July 2019 as a Call Center Representative. Her outstanding work ethic and passion for helping our clients led to her promotion as Call Center Manager in 2022. BobbieJo also works closely with Wanda Price and our school clients. She resides in Ross, OH with her son, Corey. Outside of work, BobbieJo spends most of her time with her family at various sporting events.
Rachelle joined the UTS team in July 2022 as Site Manager for Warren County Transit. Prior to this role, she had 5+ years of experience in school transportation as an Operations Manager. Rachelle has a passion for the community that she serves and strives to provide safe and reliable transportation for those in need. Rachelle spends most of her time outside of work in the outdoors hiking and kayaking around Cincinnati.
VP of Yellow Bus Operations
Rhett joined UTS in July of 2020. Throughout his tenure, Rhett has also served as the Training Manager and Director of Transportation. Prior to his employment with UTS, he specialized in strategic alliance and new hire training in the outpatient healthcare sector. Rhett is versed in operations execution and has superlative experience managing various professional teams and quality improvement initiatives. He is an ambitious leader who aims to build and motivate high performing team members to ensure the safe, trustworthy transportation of individuals and students.
Since joining UTS in July 2021, Kim has been instrumental in enhancing the efficiency and effectiveness of dispatch operations. With over 14 years of combined experience in dispatching and scheduling, Kim focuses on ensuring timely client pickups and exceptional service experiences. She is also committed to fostering a strong, positive team environment, providing robust support to the drivers, and enhancing overall team performance. Kim’s dedication and expertise make her a key asset to UTS’s operations.
Training and Certifications
The basis of all successful transportation programs are a team of fully trained, experienced drivers, dispatchers and administrative staff. To ensure these individuals have the skill sets necessary to perform their jobs efficiently and effectively, UTS devotes a great deal of time and effort to our training programs for all employees.
Driver Training and Requirements:
UTS has a dedicated Training Center with the experience and scale to ensure all drivers are trained to the highest standards and are in compliance with all local, state, and federal regulations.
We have a proven curriculum designed by our Training Manager, Rhett Atkinson and the Director of Safety, Frank Herzog, that ensures all UTS staff members are thoroughly trained.
Hiring and screening the right candidates is the cornerstone of recruiting and training great employees. UTS relies on a stringent screening policy and hiring practices that include, strong driving record underwriting, full drug and alcohol testing programs with a zero-tolerance approach. We are a Web Check provider and perform fingerprinting for local and federal background investigations, perform an annual T-8 or ODOT physical, combined with positive reinforcement of successful performance including a bonus programs for meeting and exceeding Service Level Agreements (SLA’s)
State and Federal governments establish driver qualifications and standards. UTS far exceeds the set standards through a stringent hiring, training, evaluation and advancement program.
Driver required certification for all UTS drivers include:
- FBI/ BCI Background Check Renewed every year
- Red Cross First Aid Certification Renewed every 2 years
- Red Cross CPR Certification Renewed every 2 years
- Medicaid Fraud, Waste & Abuse training Renewed every year
- Elderly Services Drive Certification Renewed every 3 years
- Blood Borne Pathogens Training Renewed every year
- GSC Defensive Driving Certification Renewed every 3 years
- Ohio Dept of Education Preservice Training Renewed every 6 years
- Drug & Alcohol Abuse Training Renewed every year
- DODD Major Unusual Incidents Training Renewed every year
- Clean Motor Vehicle Record Renewed every year
- T-8 Physical with Drug and Alcohol Screening Renewed every year
UTS requires an annual BCI and driving record from the Bureau of Motor Vehicle. In addition:
- Driver’s fingerprints are screened by the FBI.
- Driver’s identity is screened by Abuser Registry, Nurse Aide Registry, Sex/Child Offender, Systems for Award Management, and Incarcerated Offenders.
- Drivers are required to pass pre-employment drug and alcohol screening, post-accident and must participate in Random Drug Screening
Driver Training Curriculum:
Formal driver training is essential for the safety of our clients, and UTS takes pride in our ability to attract and retain qualified drivers and ensure their appropriate training.
UTS Driver Training includes a 55-hour training curriculum, annual refresher training, and 4 hours of required annual safety meetings. Our training for new drivers includes 20 hours of classroom training and 35 hours of On-The-Road training. This includes the ADA approved Drive Training to ensure client sensitivity and communication.
Quality and Safety
At UTS, We Believe in Leaving Nothing to Chance
UTS’ motto is “SAFETY, SAFETY, SAFETY.” Drivers receive ongoing instruction on safety rules and regulations, and there is a zero tolerance policy in place for anyone choosing to not follow these policies and procedures. Our vans are equipped with in cab video cameras, GPS monitoring, two-way radios and emergency equipment, and our drivers perform daily pre-trip inspections to ensure our vehicles are operating at 100% UTS has a 24 hour safety team led by safety director, Cetress Coston. Her team ensures a proactive quality control program to ensure 100% compliance with internal and customer requirements. This program includes driver coaching, training, and safety programs. Every aspect of our quality assurance program is designed to ensure we exceed our customers’ expectations.
Maintained and Dependable
UTS prides itself on offering clean, dependable vehicles. We are committed to preventive maintenance and pass rigorous annual local, state and federal inspections in which we consistently exceed standards. Understanding the needs of our client base means offering vehicles that accommodate their physical limitations. With more than 250 vehicles in operation, clients can expect a worry-free ride.